Frequently Asked Questions

1. What products do you sell at BakBakum?

We offer a wide range of high-quality fashion and lifestyle products, including shirts, polo shirts, t-shirts, pants, jackets, hoodies, belts, wallets, and more. Our products are designed to provide both style and comfort, ensuring that you look and feel great every day.

2. How can I place an order?

To place an order, simply visit our website www.bakbakum.shop, browse our collection, and select the items you wish to purchase. Add them to your cart and proceed to checkout for payment options. You can also contact us via WhatsApp at +880 1886 917070 for any assistance.

3. What are your shipping and delivery policies?

We offer nationwide delivery. Your order will be processed and shipped within 1-2 business days, and you will receive a tracking number to monitor your shipment. For specific delivery times, please check during the checkout process.

4. Do you offer international shipping?

Currently, we only offer domestic shipping within Bangladesh. We are working on expanding our services to international customers in the future.

5. Can I return or exchange an item?

Yes! We have a return and exchange policy that allows you to return or exchange items within 7 days of receiving your order, provided the item is in unused, original condition. Please refer to our Return Policy for full details.

6. Is it safe to shop on BakBakum.shop?

Absolutely! Your security is our top priority. We use the latest encryption technology to ensure your personal and payment information is protected. You can shop with confidence at BakBakum.shop.

7. What payment methods do you accept?

We accept payments through credit cards, debit cards, and mobile banking services. We also offer the option to pay cash on delivery for your convenience.

8. How can I contact customer support?

If you need any help or have questions, you can reach out to us via email at support@bakbakum.shop, or via WhatsApp at +880 1886 917070. Our customer service team is available from 6 AM to 12 AM every day.

9. Are the products on your website genuine?

Yes, we work closely with Blue Dream to bring you premium-quality products. Each product is carefully sourced to ensure you receive only the best.

10. Do you offer discounts or promotions?

At this time, we do not offer discounts on our products, as we believe in providing high-quality items at a fair and consistent price. We focus on ensuring that every product you receive is of the highest standard.