Shipping Policy
At BakBakum.shop, we are committed to providing a seamless and efficient shopping experience. We offer fast and reliable shipping options to ensure your order arrives safely and on time.
1. Shipping Timeframes:
- Orders are processed within 1-2 business days from the time of purchase.
- Standard shipping usually takes 3-7 business days depending on your location.
- Express shipping options are available at checkout for faster delivery (1-3 business days).
2. Shipping Costs:
- We offer free shipping on orders over 5000 BDT.
- Shipping costs for orders below 5000 BDT will be calculated at checkout based on your location.
3. Shipping Methods:
- We use trusted courier services such as Sundarban Courier, Pathao, Pr Express, and other local delivery services.
- All shipments come with tracking numbers, so you can monitor your order’s progress.
4. Delivery Areas:
- We ship nationwide across Bangladesh.
- International shipping may be available upon request. Please contact us directly for more details about international orders.
5. Order Confirmation and Tracking:
- Once your order has been shipped, you will receive a confirmation email along with a tracking number.
- You can track your order via the shipping service’s website or by contacting our support team at support@bakbakum.shop or via WhatsApp at +880 1886 917070.
6. Shipping Delays:
- While we aim to deliver your products on time, please note that shipping delays may occur due to unforeseen circumstances like bad weather, national holidays, or logistic issues.
- If there are significant delays, we will notify you as soon as possible.
7. Shipping Address:
- Please ensure your shipping address is correct before completing your purchase.
- We are not responsible for any delays or issues caused by incorrect addresses provided by the customer.
8. Return Shipping:
- If you need to return a product, you are responsible for the return shipping costs unless the product is defective or damaged upon arrival.